Home & Garden
I purchased a recliner from the La-Z-Boy store in Monmouth Junction, N.J., on July 31, 2013. When it was delivered in September, there was a problem with the way the fabric was put on the back of the chair so I called and complained. It was picked up and delivered again in October but they sent me the exact same chair with the exact same problems – nothing had been done! The chair also did not recline properly and kept making a loud thump when pulled up (which never went away). It was picked up again and returned. But then I had to schedule service on the mechanism. A technician came on Nov. 29, 2013, to repair the problem.